American Express Customer Care Professional - 客戶服務部 - 香港市场 -(Night Shift) Up to RM 6K! Not Sales! in Wilayah Persekutuan, Malaysia

客 戶服務部 - 香港市 场 - Customer Care Professional

在日常工作上身為一個客 戶服務專員, 你將會有權作出適當嘅決定 , 係第一時間滿足美國運通尊貴客 戶 嘅需求之余,亦會為你嘅專業服務引以為榮。

Have you thought about ‘What will you do for a living’?
Imagine …..
Surprising and delighting customers EVERY day
Imagine ….. Fast-tracking your career with yearly opportunities for high performers
Exchanging your ideas and feedback with the Executive Leadership Team
Imagine …..
Being rewarded with a highly competitive basic salary and incentive plan
Imagine …..
Being provided encouragement, and ongoing coaching & development to succeed.

What will you do?
Working from our head office in KL, you will service Premium Customers in HONG KONG and speak fluently to our card members in Cantonese. You will also enjoy the flexibility of a rotating night shift and working alongside a large team of fun and results focused team players.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

You will be rewarded with:

  • A great place to work – We are in the top 10 most admired companies in the world…And the #1 amongst Financial Services

  • Fun at work! A great culture and environment – Game rooms and lounge area are situated in each floor to encourage a fun and happy workplace.

  • Competitive Salary – Get paid what you’re worth.

  • Career advancement opportunities – Shaping your future & opening both local & cross border opportunities.

  • Monthly Incentives – Based on customer experience (not sales), so you get rewarded for doing what you do best.

  • Extensive paid 3 Months Training – Giving you the skills and training you need to be a success! **/ / American Express has been recognized and awarded “ Aon Hewitt Best Employer Malaysia ” for the 7 consecutive time. American Express Malaysia also won 23 prestigious awards from the Contact Center Association of Malaysia. Among these are the following:

    Best of the best Contact Center of the Year (Gold) Best In House Contact Center (Gold) Best Recruitment & Retention Programme (Gold) Best In-house Inbound Contact Centre Under 100 Seats (Gold) Best Contact Centre Professional (Gold) Best Contact Centre Manager (Gold) Best Contact Centre Telemarketer (Gold)

/ Join us and you’ll soon see why. /

Who will you be?

你講得一口流利嘅廣東話同英文, 亦有 閱讀繁體中文 嘅能力。
目前,你嘅工作性質與客 戶服務,銷售或款待業有關。 響哩個 24/7 嘅工作環境,你可透過卓躍嘅工作表現賺取額外酬勞以及達到職業夢想。你有勇氣接受呢個挑戰嗎?

Are you a confident and passionate Cantonese and English speaker, with a strong ability to read Traditional Chinese? You have relevant experience in Customer Service, Sales or Hospitality industry? You seek to be financially rewarded with Flexi working schedule (rotational shift) and to excel your career? Do you have the require quality, passion and the “get-up-and-go” attitude ?

Language: Cantonese

Job Operations

Title: Customer Care Professional - 客戶服務部 - 香港市场 -(Night Shift) Up to RM 6K! Not Sales!

Location: Malaysia-Wilayah Persekutuan-Kuala Lumpur

Requisition ID: 18002768