Citi MYS CTSM KL - AML Sanctions Screening Operation Team Lead in Malaysia

  • Primary Location: Malaysia,Wilayah Persekutuan,Kuala Lumpur

  • Education: Bachelor's Degree

  • Job Function: Operations

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 17082259


Operations Support Manager

  • Manage a team of investigation operations analysts and review all recommendations raised by these GSO Analysts & Senior Analysts; agree with recommendations or request further investigation

  • Escalate potential risks on a timely manner to the management

  • Significant knowledge and expertise of AML and sanctions regulations (OFAC, UN), risks and typologies; other regional regulations applicable

  • Responsible for ensuring rational documentation for clearing name matches and escalate issues/risks to the management in a timely manner

  • Capacity planning and managing a team of analysts and senior analysts

  • Interacting with different business units including Risk and Control, Systems & Support, country & Regional Compliance team

  • Understanding and applying the Know Your Client process within the organization

  • Support CIP & Metrics role continuous process improvement

  • Managing relationship with Audit Risk Review and ensuring compliance with internal control requirements

  • Monitoring and oversight on adhering to the turnaround time for the services as defined in the SLA & escalating issues

  • Supporting the successful completion of internal Risk and Control Self-Assessment (RCSA) program

  • Supporting implementation of new products during UAT of systems and processes

  • Building and applying knowledge of Sanctions Screening processes

  • Previous capacity in managing Screening teams and/or coordinating other regional hubs is a requirement



  • Required: Computer Literate - Proficient in Windows applications (Word, Excel, etc.)

  • Required: Proficient in internet & commercial database searches

  • Required: Strong written communication skills

  • Required: Strong oral communication skills

  • Preferred: 4 to 5 years experience in banking operations, compliance and audit background

  • Preferred: Anti Money Laundering or sanctions screening experience

  • University degree/ Diploma in any discipline

  • Leadership with the ability to see the big picture without losing attention to detail

  • Relationship management skills with the ability to handle conflict and negotiations