J&J Family of Companies Demand & Supply Planner in Malaysia

POSITION SUMMARY: The Demand & Supply Planner will be responsible for overall planning processes for Retail or Hospital business, depends on the franchise he/she is responsible for in J&J Malaysia. The position is designed to deploy the overall strategy for demand and supply management in order to support the regional Supply Chain Strategy and meet the Company’s business needs; in particular with regards to Demand Fulfillment, Customer Service and Cost. This is done via identifying drivers for demand and supply to effectively manage the forecasting process and provide input into S&OP process for sound business decisions. He/She will interface with the Sales and Marketing teams in Retail/Hospital business in Malaysia and with Regional Planning Team for the respective business.

This position is responsible for:

  • Ensure timely availability of product for J&J Malaysia to meet the customer demand.

  • Manage the business forecasts over 12/24 month horizon.

  • Drive the S&OP process and business forecasts for the franchise he/she is responsible for and ensuring the planning processes remains integrated with business processes.

  • Own & manage overall inventory and inventory health (slow and obsolete inventory).

  • Develop processes and plans to ensure efficient introduction of new products, sku phase in/out and product discontinuation as well as Slob review and deployment.

  • Coordination of banded packs to ensure products meet specifications and are available n time for selling.

  • Ensure the business continuity by managing the supply disruptions and demand surges.

  • Analyses & initiates suitable actions based on planning key performance indicators and participates in regular reviews of policies, processes and procedures to achieve continual improvements.

  • Collaborate with respective sector supply Chain teams by providing key demand signals upstream to the sector supply chains.

  • In collaboration with commercial implement the customer collaboration initiatives which enhance business success/growth and reduce cost and complexity within the supply chains.

  • Keep up to date on relevant Supply Chain technology and process trends within industry.

  • Actively support corporate policy and ethics leading by example.


  • 5 to 10 years of supply chain experience in Consumer-FMCG / Medical Devices & Diagnostics / Orthopeadics or multiple functions exposure. Experience working in a highly matrixed, global organization is critical for success.Other skills required:

  • Strong interpersonal and leadership skills

  • Highly analytical and process oriented with an interest/aptitude in demand/supply management and customer service

  • Strategic thinking ability; always seeking areas for improvement to create growth, improve financial performance.

  • Enhances team’s effectiveness by taking ownership of team issues and goals, actively builds trust and rapport within the team.

  • Produces reports & actions that encapsulate pertinent issues, assists team in problem solving, makes an effective contribution to discussions on other functional processes.

  • Communicates effectively with sector based supply chain teams and with Commercial teams. Takes the emotion out of discussions by focusing on results and gets things done.

  • Strong business acumen and understanding of the end to end supply chain and customer-centric mindset

  • Results oriented and able to independently create and deliver

  • Strong computer literacy (particularly in Microsoft Excel, with competency in pivot tables and macro functionality)

  • SAP & Business Warehouse

  • APO or other forecasting software

  • English speaking required, multi language skills are preferred

Primary Location



Johnson & Johnson Sdn. Bhd. (8275)

Job Function

Inventory Planning/Control

Requisition ID