Agilent Technologies, Inc. Account Manager - Software Sales in Malaysia


Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek –– so they can do what they do best: improve the world around us. Information about Agilent is available at

The iLab Operations Software is a web-based SaaS solution for core laboratory management, serving top research, analytical laboratories and organisations across the globe. The solution supports academic “core facilities”, quality control and testing laboratories in a range of markets including pharmaceuticals and food. iLab provides value to customers by supporting many aspects of their laboratory operations workflow. We are seeking a person who has direct experience managing such laboratory environments and/or who is an experienced sales person who understands laboratory operations in one or more of our target markets.

This Account Manager (Intermediate) position is with Agilent Technologies and the role will focus on selling the iLab Operations Software in the designated region and responsibility includes the following:

  • Responsible for selling the iLab suite of products in the designated region(s) via web conference and/or in person sales meetings.

  • collaboration with Marketing on lead generation;

  • using a range of available resources to develop new sales opportunities;

  • giving product demonstrations to potential clients;

  • developing price proposals, quotes, negotiating price and project plans;

  • navigate complex purchasing environments;

  • ongoing support and relationship management with closed accounts.

  • Attend conferences on iLab’s behalf as an exhibitor with the main goal of manning iLab’s booth but may also include giving product demonstrations and/or presentations.

  • Interpret customer needs and work to meet those needs; identifies potential business opportunities, able to handle leads independently

  • Works on sales assignments with broadly defined objectives

  • Solves some non-routine issues, challenges and problems within field of specialization.

  • Bachelor’s degree, or comparable experience

  • 3-6 years of experience in sales or research related field

  • Direct experience selling software such as LIMS or ELN to academic, hospital or commercial research organisations would be desirable.

  • Applicants with a deep understanding of the management or operations of research laboratories or “core facilities” would be desirable.

  • Ability to quickly grasp customer requirements and propose creative solutions

  • Outstanding communication and organizational skills

  • Excellent analytical, leadership, and problem solving skills

  • Ability to build and foster good relationships

  • Ability to balance competing priorities

  • Team oriented perspective

  • Requires general proficiency with tools, systems and procedures to accomplish job.

Agilent is an equal opportunity employer.

Date Posted: 11/Dec/17

Requisition: 2074334

Job Title: Account Manager - Software Sales

Business: Agilent CrossLab Group

Job Category: Sales

Job Sub-Category: Sales

Region: Asia Pacific

Country or Area: Malaysia Singapore

Shift: Day Job

Job Type: Experienced

Schedule: Full-time

Travel Required: Yes, 50% of the Time

Duration (Temp Positions Only): Not applicable

HR Country Location: Singapore

HR Town/City Location: Singapore