PlexusCorp ** Program Section Head / Manager in Penang, Malaysia
We are now hiring Program Section Head/ Manager to be placed across Plexus 4 Sites.
Customer Order Management
Develop order entry, maintenance, customer information, part information, synchronize customer PO, Promise Ship date and Request Ship Date, maintain customer forecasts, RMA’s with customer, schedule and follow up on any change of customer shipment dates
Obtain customer revenue forecast, drive customer loading and shipment to meet planned revenue
Raise RFQ and Pricing Alignment with customers
Prepare business review, trend analysis, minutes and other reports related to Program Management
Monitor customer design package approvals
Maintains close working relationships with the Plexus customer managers, directors and account executives in order to provide customer service excellence
Manage and supervise PM managers from hiring, training to continuous coaching and customer assignments
Work with site leadership in regards to customer initiatives such as determining priority for capacity conflicts and coordinating site revenue/P&L; improvements
Managing Plexus Performance to Meet Customers' Expectations
With Purchasing Product Manager, monitor and minimize excess and obsolete inventory. This includes the write-off of inventory at Plexus expense
Monitor on-time shipping performance data for customers. Responsible to align with customers on actual performance data after month end closing
Participate in production pack plan lead by planning
Responsible for initiating new projects into the Plexus system and managing the process to ensure successful transition on a project from prototype to production stage
Provide Guidance and Solutions to Program Officers/Administrators
Provide training/mentoring to new hires in achieving customer goals and internal job responsibilities
Preparation and alignment with internal CFT and customers on run readiness review
Understand and Drive the Customer P&L;
Provide competitive and fair pricing to customers
Drive for sales, margins, mark-up, contributions goals, inventory goals and any specific cost drivers
Understand and report any excessive OIX to the team and management. Develop, implement, and manage the disposition plan
Responsible for owning and enforcing the material liability clauses that were negotiated and ensuring there is Purchase Order coverage for the materials and the production commitments
Acquire, Develop, Retain of Best People
To identify and hire right talent, develop high performance and motivated/engaged team with right competencies and capabilities
Establish a strong client relationship and perception.
Manage and coordinate all activities with purchasing, master scheduler, production planning, production management, materials, engineering, quality, accounting and all levels of management to meet the customer’s requirement.
Responsible for management of customer information, sales/orders administration and client relations (via oral and written communications).
Responsible for management of projects from development/initialization stage until final production stage.
Expectations include better business performance and improve customer satisfaction.
Participate in company program to achieve company’s strategic goals.
Degree in Engineering with minimum 6 years’ relevant experience.
Good understanding of contract management and business management practices.
Candidates from technical program management background will have added advantage.
Ability to effectively present technical and financial information and respond to questions from management, technical, administrative staff and clients.
Excellent oral and written communication skills.
Excellent organization and decision making skills.
Plexus is an equal opportunity employer.
Auto req ID: 13748BR
Title: ** Program Section Head / Manager
Job Family: Customer Management
Location: Penang, Malaysia
Working At Plexus: Empowering People, Innovating Solutions, Achieving ExcellencePlexus is a global company that values your growth and development and knows that our success is the direct result of our empowered, hard-working and dedicated people. At Plexus you can push the boundaries of innovation and discover your highest potential. Whether you’re an experienced professional or skilled manufacturer looking to expand and enhance your career, a recent graduate ready to make an impact or a student eager to gain hands on internship experience, you can make a difference with us.At Plexus we provide opportunities for growth and development at every level and encourage all employees to be leaders. The foundation of our culture is built around Our Values and How We Lead behaviors exemplified by our Plexus People: Customer Focus, Relationships & Teamwork, Integrity, Open Communication, Excellence, Prioritize Our People, Solve Problems, Be Courageous, Be Strategic, and Innovate.Our global operations allow us to attract people with broad and diverse backgrounds from all over the world. Discover why more than 12,500 dedicated individuals choose Plexus as the workplace of choice to grow their careers. Apply today!Plexus is an Equal Opportunity Employer