Red Hat Senior Channel Solutions Architect in Kuala Lumpur, Malaysia

Company Description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

Build a relationship of trust and confidence between Red Hat and the end customer's engineering, development, and operations teams, while gaining an understanding of their business needs and aligning them with our solutions. The Red Hat Sales team is looking for a Senior Solutions Architect covering Southeast Asia (ASEAN), Hong Kong, and Taiwan region out of Kuala Lumpur, Malaysia. In this role, you will provide pre-sales support for Ansible solutions in the mid-market customer space as well as working with partners on enablement and go to market strategies. You will also design and deliver evaluations, proofs of concepts, and pilots of our offerings, and play a crucial role in bringing together internal cross-functional teams to satisfy our most challenging customers. As a Senior Solutions Architect, you'll serve as the customer's advocate to build the best solutions in the space of Network Automation, Immutable Infrastructure, and DevOps to ensure they are implemented and supported in an innovative and reliable way. We'll need you to have an excellent working knowledge of Ansible playbooks and module development, cloud architectures and their supporting infrastructures, practices and associated tools and technologies.

Primary job responsibilities

  • Perform a discovery of needs, find out the most effective methods of support, close the sales of proposed projects, and document proofs of concepts

  • Work closely with the Channel Sales team to deliver partner workshops in line with the channel go to market strategy

  • Deliver customer workshops for small to medium teams of both technical and non-technical backgrounds that shape the customer's use cases, and architect design decisions

  • Support partners in delivery of high-quality infrastructure and network automation proofs of concepts and pilots to increase customers' confidence in our offerings

  • Demonstrate innovative thinking in practices by producing white papers, webinars, etc., and speaking at industry-leading conferences

Required skills

  • 1-3 years of experience with Ansible consulting and implementation

  • Experience with the design and operation of medium to large scale configuration management, automation of enterprise and cloud infrastructures, databases, networks, and application systems with high-availability requirements

  • Excellent written and verbal communication skills with extensive experience presenting to IT managers and C-level executives at large firms

  • Solutions sales mentality in an environment with multiple products and services

  • Prior pre-sales experience in cloud infrastructure automation and management is a plus

  • Willingness to travel up to 50%

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Job ID 61415

Category PreSales, Solution Architecture