Dell Advisor, Sales Operations in Bukit Mertajam, Malaysia

Why Work at Dell?

Endless challenges and rewards. Opportunities on six continents. A team of colleagues fueled by collaboration. All this, and a company deeply committed to integrity and responsibility.

  • Reporting to Global Production Planning-ODM Order Management Manager.

  • Responsible for ensuring smooth order flow from Dell to ODM, manage and push for resolution of distressed orders.

  • Monitoring of Global Production Planning-ODM KPI, analyze and reporting of business Performance.

  • Responsible for liaison with Planners & Backlog Managers for daily operational updates & escalations.

  • Communicate build status to interested parties, stakeholder groups or cross functional teams.

  • Work with regions on order escalations and shipment upgrade.

  • Involve in Backlog Management in Asia manufacturing facilities.

  • Monitor Smart Selection Supply Chain performance and assist in regulating the speed of product movement into regions.

  • Enhancing process governance, ensuring alignment and data integrity.

  • Employing analytical abilities to sense, highlight and monitor key aspects of ODM Supply chain performance.

  • Facilitate Program Roadmap on enhancement and process improvement.

  • Participate and drive cross functional projects.

  • Works on problems of diverse scope where analysis of situations or data requires evaluation of identifiable factors.

Candidate will have opportunities to do job rotation to other job functions within Global Production Planning.

Essential Requirements:

  • Minimum 5-8 years’ experience with Global Supply Chain Management.

  • Experience in working on Global Programs / projects.

  • Good leadership skills with ability to manage and deliver in an ambiguous environment.

  • Ability to build alignment, commit to outstanding teamwork and ability to work across organizational boundaries.

  • Strong data management and analytical skills is needed.

  • Excellent articulation / communication skill (written and verbal).

  • Ability to take night calls as this role will need to work with global stake holders.

  • May be required to work on Sunday & Public Holiday with Off-In-Lieu if the candidate is assigned with roles with such requirement to support business.

  • High adaptability to changing requirements / market dynamics / work demands.

  • Competent with Microsoft Office (Outlook, Excel, Words, Power-point, including Access).

  • Knowledge of IT coding, Macros, VBA & SQL is an added advantage.

  • Ability to converse in Mandarin and experience in managing ODM supply chain planning will be added advantage.

Personal Attributes:

  • Open minded to changes.

  • Integrity.

  • Attention to detail.

  • Results oriented and ability to think end to end.

  • High energy and ability to work under pressure while maintaining performance standards, working relationships and personal composure.

  • Maturity and confidence to liaise competently with all levels of staff.

  • Team player.

  • Ability to multi-task and self-motivate.