Dell Consultant, Project/Prog Mgmt in Bayan Lepas, Malaysia

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High level job descriptions

Own and support APJ project implementation especially focus on complex projects through:

  • Early engagement & stakeholder alignment

  • Value-add in process design, by comprehending regional requirements

  • Clear project plans and execution - accountable for the project results

  • Collective success measure is delivery of the program/CBA

  • Regional roadmap prioritization aligned with Governance roadmap

  • Communication & operations alignment at each step

Detail job scope as below

  • Responsible for creating the implementation plan and launch checklist.

  • Conduct risk assessment if applicable.

  • Deliver pilots & communicate project status.

  • Report to TS (Technical Support) Director on project roadmap and implementation progress through site roadmap review for Sub Regions.

  • Closed loop feedback from sites to global team.

  • Best practice sharing on projects and new processes.

  • Coordinates and manages projects in Client Commercial Support business; oversees the coordination, administration and execution of customer support programs, projects, process, performance metrics/standards for assigned area

  • Prepares and presents key business issues to senior management to provide and obtain information and to build consensus regarding project direction

  • Interfaces with senior management within the region and global project managers to drive requirements and expectations. Ensures suitable level of support on APJ deliverables across all sub-regions. Accountable for project delivery, project management, project related reporting and analysis

  • Responsible for overall client communications related to key actions and updates

Requirements :

  • Degree in Business or Technical discipline

  • Minimum 10 years of working experience

  • Strong Program / Project management skills

  • Capable in matrix management and able to drive result with various teams

  • Excellent command of English and ability to converse in Mandarin, Japanese or Korean will be an added advantage