EY Performance Improvement - IT Advisory, Manager / Senior Manager (Financial Services - Insurance) in Wilayah Persekutuan (KL), Malaysia

Title: Performance Improvement - IT Advisory, Manager / Senior Manager (Financial Services - Insurance)

Location: MY-Wilayah Persekutuan (KL)-Kuala Lumpur

Job Number: KUA001K4

Whole industries have been disrupted and transformed in recent years by digital technology. As an IT advisory professional, you’ll help businesses realize the value they can gain from their IT investments — supporting strategy and being a key growth driver. As part of a high-performing team, you’ll deliver exceptional client service — providing advice on how technology enablement, digital transformation and enterprise intelligence contribute to performance improvement, as well as how IT can act as multiplying effect during major program transformations.

As organizations look to leverage the advantage IT offers, we’ll work with you to develop the consultancy and analytical skills that you’ll need in today’s environment. Working on projects that cross borders and sectors, the experiences you gain here will be more valuable than anywhere else. So whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.


The opportunity

EY is looking for Senior Manager for IT

Advisory to lead the team in the execution of clients’ assignments in the areas


  • Informationmanagement and business intelligence

  • ITstrategy, architecture and solution design (including package solutions)

  • IToperational effectiveness and business case development

  • Programand project management

  • ITArchitecture

Your key responsibilities:

  • 8 years of experiencein business and technology consulting to Insurance (General /Life) clientsfocused on operating model transformation, business process improvement,business capability uplift, etc. with deep knowledge of insurance propositions,product development, customer and portfolio management, claims management, in-and disbursement, as well as sales management

  • 6 years of demonstratedability to identify, shape, sell and lead technology consulting work in theInsurance industry, working collaboratively with client senior leaders andteams

  • Experience in managementfunctions for large/scale or complex implementation projects (IT, business andchange management) in the insurance industry as well as deep knowledge in theimplementation of standard software in the core areas of sales / operations andclaims management

  • Program and projectmanagement

  • Work with SeniorLeadership in both the client organisation and EY, facilitating decision makingto achieve the project goals and milestones which includes improving thealignment of IT with business strategy to deliver greater value

  • Demonstrate in-depthtechnical capabilities and professional knowledge. Demonstrate ability toassimilate new knowledge. Possess good business acumen. Remain current on newdevelopments in advisory services capabilities

  • Understand EY and itsservice lines and actively assess/present ways to serve clients. Develop andmaintain long-term client relationships and networks. Develop relationshipswith team members across all EY practices to serve client needs

Skills and attributes for success

  • Strong analytical andproblem-solving skills

  • Strong drive to excelprofessionally, and to guide and motivate others

  • Advanced written and verbalcommunication skills

  • Excellent leadership and managementskills

  • Dedicated, innovative, resourceful,analytical and able to work under pressure

  • Foster an efficient, innovative andteam-oriented work environment

To qualify for therole, you must have

  • Experience in Insurance operatingmodel development (distribution, sales, service, product management, claims,customer experience, analytics )

  • Strong passion for serving Insuranceclients in their effort to successfully transform their business

  • Deep interest in and knowledge ofemerging trends impacting/likely to impact insurers, distributors and customers

  • Demonstrated leadership to successfullydeliver management consulting and transformation efforts, leadingmulti-disciplinary teams including client team members

  • Business capability benchmarking andblueprint development

  • Business capability realizationsolution and roadmap development

  • Ability to translate complex clientrequirements and goals, and to reflect this in a solution architecture, that isunderstandable by clients irrespective of their level of seniority

  • Technology consulting programexecution

  • Developing and sustaining strongrelationships with clients business leaders Proven ability to build, manage andfoster a highly motivated, team-oriented environment and actively guide andmentor people

  • Proven ability to work creativelyand analytically in a problem-solving environment Proven record of effectivelycollaborating across areas of business and disciplines to formulate creativeyet pragmatic business solutions

  • Experience with softwareimplementation methodology: SDLC: waterfall, agile, v-model etc. in core areasof operations and claims

Ideally, you’ll also have

  • Masters in Engineeringor Business Administration

  • Functional knowledge ofIT Target Operating Model and Enterprise Resource Planning (ERP) tool such asSAP or Oracle

  • Have working exposuretowards the latest emerging technologies such as Cloud, SaaS, PaaS, Mobility,Analytical, and Digital

  • Project Managementcertification – PMP, Agile Scrum, ITIL

What we look for

Highly motivated individuals with excellent problem-solving skills

and the ability to prioritize shifting workloads in a rapidly changing

industry. An effective communicator, you’ll be a confident leader equipped with

strong people management skills and a genuine passion to make things happen in

a dynamic organization. If you’re ready to take on a wide range of

responsibilities, and are committed to seeking out new ways to make a

difference, this role is for you.

What working at EY offers

EY offers a competitive remuneration package

commensurate with your work experience where you’ll be rewarded for your

individual and team performance. We are committed to being an inclusive

employer and are happy to consider flexible working arrangements, where this

may be needed, guided by our FWA Policy. Plus, we offer:

• Support, coaching and feedback from some of the

most engaging colleagues around

• Opportunities to develop new skills and

progress your career

• The freedom and flexibility to handle your

role in a way that’s right for you

About EY

As a global leader in assurance, tax, transaction and advisory services,

we’re using the finance products, expertise and systems we’ve developed to

build a better working world. That starts with a culture that believes in

giving you the training, opportunities and creative freedom to make things

better. Whenever you join, however long you stay, the exceptional EY experience

lasts a lifetime. And with a commitment to hiring and developing the most

passionate people, we’ll make our ambition to be the best employer by 2020 a


If you can confidently demonstrate that you meetthe criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now