Citi MYS CTSM KL - Securities Services Operations Analyst in Malaysia

  • Primary Location: Malaysia,Wilayah Persekutuan,Kuala Lumpur

  • Education: Associate's Degree/College Diploma

  • Job Function: Operations

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 17044619

Description

  • Pre-matching and reporting of transaction to clients/counterparties:

  • Exchanges trades

  • Street trades (Global and Local Custody)

  • Reconciliation and settlement of trades:

  • Exchanges trades

  • Street trades (Global and Local Custody)

  • Ensure all clients’ reporting are sent out as per the agreed timeline

  • Ensures all clients’ enquiries are addressed promptly and accurately

  • Liaise closely with clients on any potential settlement or buy-in issues

  • Investigate any problems or operational errors occurring until closure, at all times ensuring escalation to immediate superiors on such incidences

  • Ensure all pending trades are promptly communicated to the client with regards to Fail Management Policy (FMP)

  • End-of-day queue checks are performed and control reports are signed off accordingly

  • Procedures on manual instructions policies are followed strictly

  • Perform daily reconciliation of confirmed ISS trades against the depository fix files prior to trade settlement

  • Highlight possible claims/customer complaints to unit/sector heads and account

  • Managers immediately to seek fast resolutions while containing risk and franchise exposure

Qualifications

  • Analytical and numerate

  • Diploma or degree holder is preferred

  • Should have a minimum of 2 years experience in operations is preferred

  • Experience in securities operations or banking will be an added advantage

  • Willingness to work on Malaysia public holidays, if required

  • Team oriented and ability to work under pressure

  • Ability to achieve business objectives without compromising controls and risk parameters established

  • Strong execution skills in a multitasking mode and follow-up effectively

  • Self-starter with excellent attitude, communication and interpersonal skills

  • High level of accuracy and attention to detail

  • Good time management and organizational skills