Citi MYS CTSM KL - KYC Controls Analyst in Malaysia

  • Primary Location: Malaysia,Wilayah Persekutuan,Kuala Lumpur

  • Education: Bachelor's Degree

  • Job Function: Documentation and Information Management

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 17035612


Job Purpose:

Candidate will be responsible for coordinating a variety of corporate commitments from a Risk and Control perspective. The candidate will assist with the Asia regional control activities in collaboration with Compliance, Internal Audit, ICG Businesses, Technology, and KYC Management to ensure an effective control environment.

This is an important role, reflecting the increasing criticality of strong risk and control focus within a large global organisation such as ICG KYC Utility.

Job Background/Context:

The ICG Know Your Customer (KYC) Utility is part of ISG unit within ICG O&T, which is responsible globally to ensure the ICG Business remains compliant to or exceeding the standards mandated by AML/KYC Compliance organization and regulators. The ICG KYC Utility Risk and Controls unit is responsible for executing against ICG’s delivery commitment related to Consent Order programs, External and Internal audits, and Risk and Control objectives.

Key Responsibilities:

The individual will be responsible for the following:

  • Control dashboard/ KRI Support – develop regional/global KRIs and dashboard to provide management with a clear view on ongoing risks/issues

  • Controls Reporting oversight – follow up on open issues within ICG KYC Utility

  • Ensuring there are no open issues from Risk and Control metrics – following up with individuals to close out any gaps

  • Dealing with regulatory or audit issues and supporting/recommending suitable solutions/ of Corrective Action Plans(CAPs)

  • CAP Validation – review and validation of corrective actions implemented, and liaise with appropriate groups to ensure timely closure

  • Projects – Assist/ drive regional risk and control related projects across Operations and involved in Business office initiatives

  • Prepare presentation of open issues, CAPs, KRIs, R&C projects for regional and global partners

Development Value:

The successful candidate will have an excellent opportunity to develop a broad knowledge of AML/KYC and risk and control concepts and needs within a major global financial organisation, building on their current risk and controls and/ or operations experience.

Person Specification:


  • Experience with working with a large, global organization

  • Understanding of Citi’s internal policies and processes and the ability to quickly identify areas of weakness

  • Control related experience is required, self-assessment, Audit, Compliance experience is preferable

  • Knowledge of KYC/AML is an advantage


  • Exhibit strong written and verbal communication skills

  • Proven success in a team environment and willingness to help team achieve goals

  • Able to plan and organize several initiatives to deadlines; ability to pragmatically and flexibly prioritise work streams

  • Attention to detail

  • Ability to proficiently use MS Office products, particularly Outlook, PowerPoint and Excel



  • A business related degree would be advantageous, however less relevant than extensive ‘in situ’ experience

  • Experience working to deadlines

  • Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience

  • Competencies:

  • Ability to build strong relationships at various levels

  • Willing to be involved in all aspects of a task

  • Exhibit good attention to detail while focused on delivery

  • Ability to work on several initiatives concurrently and cope with changes in priorities