Citi MYS CTSM KL -Compliance and Communication Officer in Malaysia

  • Primary Location: Malaysia,Wilayah Persekutuan,Kuala Lumpur

  • Education: Associate's Degree/College Diploma

  • Job Function: Corporate Services

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 17035173


The Compliance and Communication Officer responsibilities include:

  • Implement and execute the Manager’s Control Assessment (MCA) strategy, programs, policies, standards and reporting

  • Maintain the MCA procedure, quarterly testing of samples, identify control points, key risk indicators, top down organizational risks and quarterly risk testing attestation

  • Oversees and coordinate the requirements related to business monitoring, infrastructure audits, business partners issues and business findings

  • Provide support and communications for the audit activities

  • Oversee and coordinate Corrective Action Plans for issues identified by management, internal audit, compliance and other sources

  • Support Director of Security in tracking and monitoring retail branch issues with security impact

  • Liaise with Compliance for all the CSIS activities, including the management with local law enforcement, industry associations and outside directorships

  • Support review of staff entitlements

  • Manage the annual attestation process and ensuring policy training standards are upheld

  • Manage the communication with the corporate program owners, CSIS global teams and business partners

  • Perform FDIC compliance review against restricted commodities to ensure adherence to Citi Expense Management Policy and pre-approval process and disclosure to Financial Planning & Analysis lead to facilitate the FDIC attestation

  • Implementation and execution of Information System (IS) strategy, programs, policies, standards and reporting. Ensure CSIS compliance with the Citi IS standards implementing business focused-IS plans and procedures

  • Focus on key IS activities, liaise between business and IS/GISO, coordinates risks assessment, monitor and execute risk acceptance/CAPs, participate in TIPSA, monitor entitlement reviews, facilitate training and awareness communications, report SIRTs and monitor remediation, coordinate the vulnerability assessments, oversee ETM, maintain IS policy manual

  • Implement and execute of Records Management strategy, programs, policies, standards and reporting. Ensure and facilitate CSIS follows the Citi Record Management standards by implementing business focus RM plans and procedures

  • Manage communications, announcement and distribution of information with corporate program owners, CSIS global teams and business partners.

  • Assist and manage the CSIS ASPAC with the corporate website. Work closely with the CSIS Global Operation lead with the coordination and direction of the site

CSIS CoB – Appointed as the Regional Business Recovery Coordinator, responsible for the implementation and execution of the CSIS Global Continuity of Business strategy within the region through inherent programs, policies, standards, and reporting (Business impact analysis, business recovery planning, crisis management planning, testing coordination, peer reviews and awareness)

CSIS Audit – Regional Audit activities; Manage and facilitates communications with regional Internal Audit, regional teams/management, global teams and business partners; Oversee requirements related to business monitoring, infrastructure audits, business partner issues and business findings; Coordinate CSIS corrective action planning, initiate corrective action plans, track deliverables, maintain supportive documentation and identify resolution target dates; compiles all audit documentation, coordinates CSIS review documentation updates and informs senior management and global operations


  • University degree, along with a minimum of 4 – 7 years experience on risk management understanding processes, controls and vulnerabilities assessments

  • Possess strong verbal, written communications and presentation skills, able to formulate and articulate strategies and solutions to all levels of management

  • Project Management knowledge to ensure deliverables compliance

  • This position requires the individual to have an excellent understanding and working knowledge of Microsoft Office suite and SharePoint

  • Previous regional management experience would be strongly preferred.

  • Knowledge of financial services products and service