Citi MYS CTSM KL- Asset Servicing Analyst in Malaysia

  • Primary Location: Malaysia

  • Education: Associate's Degree/College Diploma

  • Job Function: Operations

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 17015702


·Produce high quality and timely deliverables as stipulated in the Service Level Agreement on Securities Custody processing related functions (eg Client Service, Income & Corporate Actions payment, Settlement, Account Opening process, Security Coding maintenance, etc)

·Provide prompt advice to regional branches to ensure smooth operations and service delivery

·Reconciliation of payment confirmation from sub-centers with system records

·Work proactively with the respective operations team to investigate and resolve exceptions or clients’ queries

·Adhere to corporate policies and participate in self assessment, quality reviews and audit

·Ensure smooth day-to-day operations service delivery, and provide guidance and support to junior staff

·Perform routine checks to ensure strict adherence to procedures and controls established within the unit and department

·Participate in new system release and client testing to ensure seamless transition

·Adherence ofregulatory and bank policies, ensure compliance at all times

·Identify and resolve business/technical issues together within the business and systems support group

·Participate in process improvement to streamline workflows and procedures writing


·Minimum 2 year working experience working in daily operations environment, and preferably with more than 2 years working experience in related/similar field, especially in Securities/Custody, and/or Global Markets processing.

·Specific experience in Securities related functions eg Client Services, Corporate Actions, Settlement, Data Maintenance & Billing or Custody Account Opening will be an added advantage.

·Flexible to work on Malaysia public holidays, and in non-standard /shift hours where required

·Team oriented and ability to work under pressure.

·Ability to achieve business objectives without compromising controls and risk parameters established.

·Strong execution skills in a multi-tasking mode and follow-up effectively.

·Self-starter with excellent attitude, communication and interpersonal skills.

·High level of accuracy & attention to detail.