Citi Banker - GSG in Malaysia

  • Primary Location: Malaysia,Wilayah Persekutuan,Kuala Lumpur

  • Education: Bachelor's Degree

  • Job Function: Relationship Management

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 17050787


Job Purpose:

  • To manage a portfolio of client relationships which may include locally / regionally headquartered companies, and/or local/regional subsidiaries of foreign companies

  • To build a proprietary understanding of each client’s financial needs/issue agenda; originating and assisting in the execution of innovative deal solutions with and through Citi team partners

  • To build client loyalty by establishing a trusted advisor relationship, as the “first banker to call” who delivers high quality service, and consistently exceeds clients’ expectations

  • To identify new opportunities to uptier the client relationships in breadth and depth through clients’ changing needs; and where applicable, to introduce and deliver Citi’s strategic product capabilities

Job Background/context:

  • Corporate & Investment Banking in Asia Pacific is a unified coverage group that fully integrates and delivers Citi's market leading Corporate Bank and world class Investment Bank capabilities across the region

  • With the focus on our large Asian clients, the Corporate & Investment Banking team will always ensure we have the right conversations with our clients and present them with the value-added advice, products and services for their specific needs

  • Our bankers are the Relationship Management experts who build and grow our long-term relationships with clients; addressing their most complex banking needs, helping them to succeed in their businesses by solving problems and realizing opportunities

  • Our bankers act as the primary contact point through which our clients access Citi’s capabilities; they develop integrated financing strategies for the client and orchestrate the delivery of relevant parts of Citi's coverage and product platform

  • Corporate & Investment Banking works closely with Citi's Capital Markets, Loan Portfolio Management and Transaction Services product businesses to develop tailored, often highly innovative, solutions for our clients across the full spectrum of investment and corporate banking capabilities, such as loans, fixed income, derivatives, securitization, FX, and transactional services

Key Responsibilities:

  • Act as Citi’s and the client’s “value-added gateway” by originating and delivering Citi’s products and services

  • Fully dimension the client’s wallet and identify/create opportunities for Citi to deliver

  • Understand clients’ business and manage the portfolio from end-to-end

  • Build and execute a relationship plan, including a deal solutions pipeline for each client that will secure optimum Return on Risk Capital performance across business and credit cycles, while setting and meeting Citi’s revenue, cross-sell and capital management objectives

  • Liaise with relevant parts of the Citi network (locally and internationally), playing the team co-ordination role in developing and serving relationships, including the implementation of personal, product specialist & Citi Senior calling plans

  • Stay informed on product knowledge/developments and deal replication ideas, introduce new opportunities to internal business partners so as to maximize Citi’s opportunity to deliver the best to our clients

  • Partnership with Risk Management team to understand and manage the risk inherent in the client portfolio and in any deal solutions

  • Work closely with the country management team and regulators to optimize the process and output of the Corporate & Investment Banking Team


Required Knowledge:

  • Credit skills

  • Solid understanding of Corporate Banking products/solutions

  • Prior client relationship management experience and/or relevant product experience

  • Responsible for meeting a budget on a portfolio of clients

  • Fully conversant with Citi credit and compliance policies and practices

Required Competencies:

  • Excellent interpersonal skills, including listening skills/temperament

  • Able to build and sustain good personal contacts with client executives at varying levels of seniority, balancing client needs and Citigroup objectives/priorities

  • Innovative – willing to develop a detailed understanding of client issues/needs and develop ideas/solutions in response

  • Strong work ethic; high energy levels; results oriented – a self-starter prepared to take the initiative to start topics and/or follow issues through, whilst exercising judgment as to when to seek assistance

  • Networking - Maintaining close contact with coverage, product and risk specialists within Citigroup

  • Natural Team Player - Having an adaptable/flexible approach; willing to work in a co-operative manner to fulfil client and internal requirements

Required Skills:

  • Analytic - Assimilating new information quickly and relating it to the needs of the client base

  • Organize and Proactive - Identifying new business opportunities and make it happen

  • Verbal and Written Communication and Presentation skills – compelling client presentations, as well as communicating the detail of client relationship situations to internal contacts simply and succinctly

  • Fluent in English and local language


  • University Degree

  • MA or MBA (beneficial)