3M Professional Services (Critical & Chronic Care Solutions) in Selangor, Malaysia

At 3M, we apply science in collaborative ways to improve lives daily. With $30 billion in sales, our 90,000 employees connect with customers all around the world.

3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas.

Here, you can apply your talent in bold ways that matter.

Job Description:


  • Provide clinical support to the sales and management team in terms of clinical relevance, guidelines and clinical evidence for the entire Critical & Chronic Care Solutions Department (C3SD) portfolio.

  • Facilitate and provide continuous learning sessions (CNE/CME, seminars, and workshop) to align all customers with the recommended standard usage and also enhance their knowledge on the benefits of choosing 3M solutions.

  • Guiding the sales force on their sales visits for clinical inputs and product knowledge supplement.

  • Monitor and track all educational activities for C3SD and provide relevant reports.

  • Provide interval trainings for the sales force to further enhance their knowledge and capabilities.

  • Review all C3SD in-bound goods that are damaged during shipment and provide necessary recommendation for disposal or otherwise.

  • Develop KOLs (Key Opinion Leaders).

  • Collaborate with the Marketing team on the development of marketing collaterals related to clinical relevance.

  • Initiate and facilitate clinical evaluation and wide papers with key customers in providing local clinical relevance to C3SD product usage.

  • Monitor and report customer feedback on product default.


  • Possesses a Diploma in nursing studies or higher academic qualification.

  • Has at least 5 years of work experience in a hospital environment.

  • Has at least 3 years of work experience in a specialized area - intensive care unit, infection control, wound department and/or education department.

  • Experience in the medical commercial field would be an added advantage.

  • An individual who has strong communication, interpersonal and influencing skills.

  • Possesses a valid driving license and own transportation.

Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Twitter @3M or @3MNewsroom.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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