Dimension Data Credit Controller (Temp) in Petaling Jaya, Malaysia

Looking for the next step in your career? Enjoy a challenge? Do you have an ambition for innovation? Want to make a difference?

If you join our growing global team, you’ll be working for an industry leader with offices across five continents, in over 50 countries and more than 30 000 employees. You will work with some of the leading world brands across the Fortune 100 and Fortune 500 companies – who are all relying on Dimension Data to help them use the power of technology to achieve their ambition in this digital era.You’ll be part of a team who’s passionate about making a difference to the way technology shapes how we live and work – whether it’s protecting the rhino, connecting the G20 Summit, or revolutionising cycling, giving you the opportunity to do great things.

You’ll be joining a Global Top Employer, recognised for investing in talent because people are at the heart of our success. You provide the skills, passion and ideas, and we’ll provide the platform to realise your ambitions.Great talent. Great teams. Great work. Great opportunities.

Want to be part of our team?

The Credit Controller is the entry level position in the Credit Management job family. They take their instructions from the Credit Manager and operate in less complex local environments.

Their primary objective is to assist with the management of the creditor payments function within Dimension Data, dealing with internal and external clients to ensure the collection of overdue accounts. They handle smaller ledgers and accounts as part of the credit management team.

What you'll be doing

Develop policies and procedures

The Credit Controller assists with the development of policies and procedures for credit application processes and the maintenance of credit for less complex Dimension Data client accounts. They assist with the evaluation of the credit processing and approval processes and contribute to the incorporation of changes to ensure the financial stability of Dimension Data.

Manage payments

The Credit Controller is responsible for the payments of all creditors’ accounts. They ensure that the cash received from payments are correctly allocated. They co-ordinate the payments of creditors via electronic funds transfer and cheques. They update the relevant database with information relevant to collection calls carried out.

Query management

The Credit Controller deals with payment and all credit related queries received from internal and external clients and ensure the escalation of more complex queries to the Credit Manager. They ensure that progress and solutions regarding queries are communicated to the relevant clients in a timely manner.

Account management

The Credit Controller ensures that overdue accounts are collected and ensures the clients are appropriately advised regarding their payment terms. They work closely with the Credit Manager to ensure that overdue accounts are appropriately managed and if required may instigate legal proceedings. They assist with the re-negotiation of payment plans as and when required. These individuals implement account reconciliation to creditor statements.

Produce reports

The Credit Controller assists with the collation and distribution of credit reports relevant to the business.

Behavioural skills

The Credit Controller has good verbal and written communication skills and is able to engage with clients in a professional and tactful manner. They are proactive and meticulous individuals who display excellent attention to detail.

What would make you a good fit for this role?

Join our growing global team and accelerate your career with Dimension Data. Apply today.

Diversity in Dimension Data

Dimension Data is an equal opportunity employer with a global culture that embraces diversity. All qualified applicants will receive consideration for employment and will not be unfairly discriminated against on any arbitrary ground including race, colour, sex, religion, national origin, veteran status, disability, gender identity, sexual orientation, or other protected category.

Dimension Data uses the power of technology to help organisations achieve great things in the digital era. As a member of the NTT Group, we accelerate our clients’ ambitions through digital infrastructure, hybrid cloud, workspaces for tomorrow, and cybersecurity. With offices in nearly 60 countries across five continents, and over 30,000 employees, we deliver wherever our clients are, at every stage of their technology journey.

Whether it’s protecting the rhino, connecting the G20 Summit, or revolutionising cycling, we help our clients achieve their ambitions.

And with us, you can achieve yours.

If you believe you can do anything, we’re here to help you do it.