IHS Markit OM Training Specialist in Penang, Malaysia

About IHS Markit

IHS Markit harnesses deep sources of information, analytics and expertise to forge solutions for the industries and markets that drive global economies. Our company partners with clients in business, finance and government to provide the unrivaled insights and perspectives that lead to well-informed, confident decisions. We call this The New Intelligence. IHS Markit serves more than 50,000 key customers in more than 140 countries, including 80 percent of the Fortune Global 500. We help decision makers apply higher-level thinking to daily tasks and strategic issues across a host of industries and disciplines including energy, finance, automotive, engineering, technology, maritime and trade, aerospace and defense, chemical, and economics and country risk.

Headquartered in London, IHS Markit (Nasdaq: INFO) is committed to sustainable, profitable growth.


This position is focused on global consistency and continued implementation of standard processes within Order Management. This is to be achieved through the creation and maintenance of Standard Operating Procedures, creation of concise and up to date training materials and conducting training sessions both in person and utilizing online tools.

General Job Duties:

  • Support the Manager, OM Systems and Training in the creation of a Global Training Program for OM

  • Developing and maintaining training material for OM to include any changes to system functionality, business policies and processes.

  • Creation and updating of Standard Operating Procedures for OM

  • Conduct training sessions on new system functionality and processes in person and online.

  • Creation and maintenance of FAQ’s as they relate to process, systems and policy

  • Creation and maintenance of an OM document site (containing training documents, SOP’s and FAQ’s etc.)

Required Education:

• Secondary / high school or above

Required Experience:

• Typically one year of experience in related field

• SAP experience a plus, but not required

• Microsoft Office

Other Skills:

• Excellent organization skills

• Ability to interact professionally with peers

• Reliable and able to work under pressure

• Detail-oriented

Physical Requirements:

• Ability to physically perform general office requirements. Must be able to perform essential responsibilities with or without reasonable accommodations.

We are proud to be an EEO/AA employer M/F/Disability/Veterans. Please refer to the EEO is the Law Poster & Supplement, Right to Work and Pay Transparency Policy. IHS is a participant in E-Verify (see links below) . We maintain a drug-free workplace and perform pre-employment drug testing.

EEO is the Law at http://www1.eeoc.gov/employers/upload/eeocselfprint_poster.pdf

EEO is the Law Supplement at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf

Right to Work at http://www.uscis.gov/sites/default/files/USCIS/Verification/E-Verify/E-VerifyNativeDocuments/OSCRighttoWorkPoster.pdf

Pay Transparency Policy at https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf

E-Verify at https://e-verify.uscis.gov/emp/media/resourcesContents/EverifyPosterEnglish.pdf

IHS Markit endeavors to make our career sites accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Accommodation@ihs.com or call 303-858-6891. This contact information (email and phone) is intended for accommodation requests only. Unfortunately we are unable to accept resumes or provide information about application status through the email address above.

Resumes are only accepted through the online application process, and only qualified candidates will receive consideration and follow-up.