IHS Markit Inside Sales Account Manager, Maritime & Trade in Penang, Malaysia

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About IHS Markit

IHS Markit harnesses deep sources of information, analytics and expertise to forge solutions for the industries and markets that drive global economies. Our company partners with clients in business, finance and government to provide the unrivaled insights and perspectives that lead to well-informed, confident decisions. We call this The New Intelligence. IHS Markit serves more than 50,000 key customers in more than 140 countries, including 80 percent of the Fortune Global 500. We help decision makers apply higher-level thinking to daily tasks and strategic issues across a host of industries and disciplines including energy, finance, automotive, engineering, technology, maritime and trade, aerospace and defense, chemical, and economics and country risk.

Headquartered in London, IHS Markit (Nasdaq: INFO) is committed to sustainable, profitable growth.

Account Manager Maritime & Trade - Inside Sales - U.S Shift


Our expanding Sales team requires a highly motivated Account Manager. The successful applicant will be responsible for selling products from our Maritime and Trade portfolio. This role positions the individual for outstanding career growth within IHS.

To be successful in this role, you will be able to demonstrate:

· A tangible track record of account management

· A detailed knowledge of the sales cycle

· Experience of selling information services or solutions by telephone

· Excellent communication and influencing skills

· Eager to learn value propositions across the IHS portfolio of products

Job objective:

The objective of the role is to successfully manage an existing book of subscription business through regular contact and excellent customer service. To grow the existing revenue through exploring new opportunities within an organisation, and to pursue new logo opportunities through marketing and self-generating activity.

General Job Duties:

Schedules activity around review calls, renewal calls and customer queries

Initiates and answers sales calls for IHS Markit products and services

Following up on sales enquiries within agreed time frames to open sales opportunities

Conducts telephone conversations to identify and qualify prospective customers and records sales prospecting activity in CRM system

Ensures customer delight

Specific Job Duties:

Develop/implement a clear strategy to exceed quota

Develop knowledge of IHS Markit capabilities and in particular the specific Maritime & Trade Business area.

Develop a strong understanding of the sales value proposition for the Maritime & Trade data solutions and how they fit into the business requirements of your clients.

Stay on top of industry news and market trends, identifying opportunities and challenges your customers and prospects are facing

Develop relationships with your customers to ensure long term partnerships.

Maintain existing client base as well as sales in to new accounts.

Prepare and submit accurate weekly/monthly/quarterly sales reporting and forecasting

Achieve specific monthly, quarterly and annual sales quota.

Generate referrals and new business leads

Responds to customer calls regarding a specific set of products and services and identifies up selling opportunities for such calls

Grow revenue at existing and new clients


University degree

Min 2 years’ experience preferred of managing end to end sales for New and Renewal business.

Highly organized and efficient at managing day to day business with multiple priorities

English language skills are imperative. Additional languages would be an advantage.

Strong oral and written communication skills.

Mature, confident & self-motivated with a passion for selling.

A quick learner on new products and sales approaches

Other skills:

Proficient in Microsoft Office applications (Word, PowerPoint, Excel, CRM, etc.)

Knowledge of contracts and proposal process.

Ability to analyze business opportunities, develop effective sales strategies and close business.

Ability to develop account and territory plans to achieve penetration and grow revenue.

Ability to conduct effective presentations to all levels of clients.

Ability to communicate effectively with most levels of decision-makers and employees of client

Team player who works collaboratively with colleagues, management and all points of the organization.

We are proud to be an EEO/AA employer M/F/Disability/Veterans. Please refer to the EEO is the Law Poster & Supplement, Right to Work and Pay Transparency Policy. IHS is a participant in E-Verify (see links below) . We maintain a drug-free workplace and perform pre-employment drug testing.

EEO is the Law at http://www1.eeoc.gov/employers/upload/eeocselfprint_poster.pdf

EEO is the Law Supplement at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf

Right to Work at http://www.uscis.gov/sites/default/files/USCIS/Verification/E-Verify/E-VerifyNativeDocuments/OSCRighttoWorkPoster.pdf

Pay Transparency Policy at http://www.dol.gov/ofccp/pdf/PayTransparencyNotice_JRFQA508c.pdf

E-Verify at https://e-verify.uscis.gov/emp/media/resourcesContents/EverifyPosterEnglish.pdf

Resumes are only accepted through the online application process, and only qualified candidates will receive consideration and follow-up.

Resumes are only accepted through the online application process, and only qualified candidates will receive consideration and follow-up.