Dell Sr Advisor, IT Infrastructure Engineer in Kuala Lumpur, Malaysia

IT Operation patching team responsible for global server security patching ( Window and Linux ) to ensure the servers are compliance with Dell Security Standard . Other responsibilities included Server OS upgrade( Non-Patchable/ Expired Version) , server mass deployment and Server Global Group Policy implementation . Core Technologies used in the team are Microsoft SCCM , Badge Logic, Shell Scripting and KACE .
Job Description

  • Responsible for Windows/Linux server technical support for Dell global.
  • Responsible for monthly server patching for Microsoft and OEL Patching activities.
  • Responsible to monitor and maintaining SCCM client health and diagnosing.
  • Take accountability for each and every problem while ensuring ownership remains with the appropriate support group
  • Participate and contribute actively, directly or indirectly related to the team activities/projects.
  • Responsible to resolves customer escalations as appropriate.
  • Able to work in a team environment and help each other during mass deployment task

  • Bachelor degree with a technical major, such as engineering or computer science, or equivalent experience. 4 to 6 years hands on related experience in IT system administration, troubleshooting, Server Patching with SCCM and Blade Logic.

  • Microsoft Certified Systems Engineer (MCSE), or equivalent.
  • Comprehensive background in patching and Server administration the following: Windows Server Operating Systems, Microsoft System Center Configuration Manager , Linux .
  • Knowledge of enterprise security and patching methodologies.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal skills.

Job: *IT Infrastructure

Organization: *Operations

Title: Sr Advisor, IT Infrastructure Engineer

Location: AP-MY-Kuala Lumpur

Requisition ID: 17000G5A