BT Software Engineer in Kuala Lumpur, Malaysia

About BT Technology, Service & Operation (TSO)

We’re BT’s internal service unit, and we’re responsible for the innovation, design, development and delivery of the processes, networks and platforms that run the BT business – our centre in Malaysia undertakes development projects using enterprise information technologies to improve customer service and enable us to invest and grow the business.

We work closely with each of BT’s customer-facing lines of business to create new products and make sure that existing services evolve to meet the needs of their customers. And we’re always looking towards the future – we manage most of BT’s research and development, and are responsible for BT’s worldwide patent portfolio of more than 4,500 patents and applications. We’re continuing BT’s long history of innovation. In 1926 we held the world’s first two-way, trans-Atlantic conversation by radio telephone from our wireless station near Rugby. And in 1943, Tommy Flowers, working in the telecommunications division of the General Post Office (as we were at the time), developed the world’s first programmable electronic computer, Colossus. In 1968, we installed the world’s first digital telephone exchange. We laid the world’s first, purpose-designed optical fibre submarine cable in Loch Fyne, Scotland in 1980.

We’re building on this great legacy to keep developing and delivering the technology that will allow BT’s customers to thrive in a fast-changing world.

Purpose of the role

This role is part of BT’s Master Data Management platform. This position is key to creating product data management for all systems in BT that are data driven such as CRM, provisioning and billing systems.

Key responsibilities

  • Collaborate with internal business units to analyse business needs and functional requirements to support BT’s Master Data Management (MDM) projects.

  • Evaluate business & technical information gathered from multiple sources and maps them to functional component design that will serve as the centre of information for various BT systems.

  • Performs configuration task from Product Modelling tool to Product Master Files User Interface.

  • Ensure data quality and data accuracy across in data deliveries

  • Coordinate and able to identify and resolve any data related issues in deliveries to downstream components.

  • Provide effective support of projects from development, testing and live configuration support and issues.

  • Proficiency in areas such as below are desirable-

o Provisioning, Mediation, Billing, and Rating & Charging

o Metadata Management, Master Data Management

o Data Driven Solutions

o Agile methodology


Qualifications & Required Experience:

  • Bachelor’s degree in IT or equivalent with > 3 years of experience.

  • Working knowledge of design, development, and support of software systems, preferably in the telecommunications domain. Experience in data configuration is an added advantage.

  • Understanding and Hands on working knowledge in XML technologies i.e. Xpath, XSLT, XSL, DTD and XSD (XML Schema)

  • Excellent analytical skills and able to resolve issues within SLA

  • Experience with Data Modelling Software.

  • Basic understanding in Logical Entity Relationship(ER) data modelling for Telco products.

  • Ability to understand and develop code using any of the following programming languages would be an advantage:-

  • Python

  • C#

  • Java

  • Excel VBA Macro Programming

Desirable Personal Traits

  • Good communication skills in English both written and oral,

  • Positive

  • Passionate

  • Collaborative

  • A self-starter

  • Ability to perform under pressure in a challenging environment and a team player


Job: IT, Systems and Security

Title: Software Engineer

Location: South East Asia-Malaysia-Kuala Lumpur-Kuala Lumpur

Requisition ID: 72691