BT Senior Test Analyst in Kuala Lumpur, Malaysia

About BT Technology, Service & Operations (TSO)

We’re BT’s internal service unit, and we’re responsible for the innovation, design, development and delivery of the processes, networks and platforms that run the BT business – our centre in Malaysia undertakes development projects using enterprise information technologies to improve customer service and enable us to invest and grow the business.

We work closely with each of BT’s customer-facing lines of business to create new products and make sure that existing services evolve to meet the needs of their customers. And we’re always looking towards the future – we manage most of BT’s research and development, and are responsible for BT’s worldwide patent portfolio of more than 4,500 patents and applications. We’re continuing BT’s long history of innovation. In 1926 we held the world’s first two-way, trans-Atlantic conversation by radio telephone from our wireless station near Rugby. And in 1943, Tommy Flowers, working in the telecommunications division of the General Post Office (as we were at the time), developed the world’s first programmable electronic computer, Colossus. In 1968, we installed the world’s first digital telephone exchange. We laid the world’s first, purpose-designed optical fibre submarine cable in Loch Fyne, Scotland in 1980.

We’re building on this great legacy to keep developing and delivering the technology that will allow BT’s customers to thrive in a fast-changing world.

Purpose Of Role

  • The key purpose of this role is to be responsible for analysis of complex or new solutions from a test design perspective, including use of test techniques. This role would be key for test estimation and planning.

  • Review requirements and design specifications, plan, design, execute and report of tests, using appropriate testing tools and techniques and conforming to agreed standards to assure the test quality.

  • Influencing the testing with business acumen of relevant technologies to apply this to the test scenario.

  • Performs test analysis on complex or new solutions.

  • Undertake the diagnostics, understanding the complete end to end solution design to work out where the issue exists. Advising the appropriate teams where the issue exists.

  • Ensure that test quality and coverage is undertaken using, simple to complex testing techniques such as equivalent partition (boundary value analysis).

  • Accountable for test automation in their area of scope (in line with automation strategy, developed by senior roles). As part of a story/release, contribute test sizing and estimation plans e.g. cost, test points, working with Test Manager or Specialist role.The role holder may matrix manage testers and develop/coach/train less experienced testers.

Key Responsibilities:

  • Accountable for managing the stakeholder acceptance teams – including managing witness testing, being on site with the customer, reviewing test activities, defects, data and test documents produced by third party test resource as part of an established project assurance plan.

  • Accountable for the conflict between components leads and stakeholder during test execution. Providing the analysis during a conflict situation when determining where the issue exists e.g. in a component situation.

  • Providing estimates on request, and will validate the estimates provided by junior test analysts or third party testers.

  • Perform traceability activities.

  • Will provide detailed comment on the scope of testing during the planning and initiation stages of test.

  • Contributor to BT test professional community in the capacity of a test analyst, supporting test analysis as a skillset of the community.

  • Attend supplier-facing events in capacity as a Test Analyst, providing assurance of the supplier testing activities and/or services and products, by executing or witnessing on site testing.



  • Minimum of 5 years of working in IT industry, desirably in Telco industry.

  • Minimum of 3 years of experience in Software Testing.

  • Desirable: experience in defect management (e.g: tools, logs, reporting)

  • Must have: experience in Test planning (e.g: documentations, Test Cases, Scenarios)

  • Minimum of 2 years in Project Management – lead/team member who has experience in project status reporting, risk management, communications (chair/organize meeting/email communication), project planning (schedule, resource, scope), Cross Functional Team, vendor management.

  • good to have ISTQB certification, CTFL, CTAL

  • Bachelor Degree in engineering/business/ IT (desirable).


Job: Engineering

Title: Senior Test Analyst

Location: South East Asia-Malaysia-Kuala Lumpur

Requisition ID: 70355