Medtronic Sales Rep II, CRHF Reg/Ctry in Kuala Lumpur, Malaysia

Sales Rep II, CRHF Reg/Ctry


Kuala Lumpur, Kuala Lumpur, Malaysia

Requisition #:


Post Date:

2 days ago

Main Purpose:

  • To ensure that the Company’s agreed quality standards are maintained with regard to its products, procedures, policies, operations and customer contact.

  • To achieve sales revenue and market share targets for a specified territory, by promoting defined Medtronic products to key specialists and technical staff

  • To practice good territory management in terms of organisation, administration and expense planning and control.

Key Accountabilities:

  • Ensure a safe working environment in accordance with the relevant Occupational Heath and Safety (OHS) legislation.

  • Work within and actively promote Medtronic’s core mission, corporate strategies, policies, procedures and Code of Conduct.

  • Ensure technical competent in all CRDM therapies and support all cases independently not only in own territory but also overseas

  • Develop and implement sales and call plans for specified territory as part of national strategy. Provide meaningful reports to the Sales Manager

  • Implement Quarterly Cycle Plans as delivered by Product Manager/Specialist.

  • Expand the customer base and sales by establishing regular contact with key specialists, technical staff and administration personnel

  • Ensure the highest level of product knowledge is attained and maintained

  • Support sales activities by holding presentations. This may be for senior professionals on related technical issues, or for nursing staff on more general pacing educational basis

  • In consultation with senior staff/sales manager, ensure customers and prospective customers are technically competent through: in-services, and/or regular product updates through correspondence and mailings

  • Provide technical back up at implants and follow up clinics, as required

  • Support clinical study activities in conjunction with the AP Clinical Manager

  • Ensure customer sales cycle is complete, , i.e. managing PO and payment etc.

  • Encourage team environment by offering support in other territories as needed.

  • When requested, act as a mentor and coach to less senior staff.

  • Deliver sales forecast to Sales Manager to maintain stock levels adequately

  • Monitor and control local inventory in terms of consignment, shelf life, and turnover.

  • Gather market intelligence as an audit on hospital usage, competitor products and pricing, also continual updates on general competitive activities to pass on to sales manager.

  • Complete surveys which provide assessment of customer satisfaction of Key markets and accounts.


  • Excellent communication and interpersonal skills: Good verbal communicator and presenter

  • Customer focused: Understands and delivers customer service

  • Professional presentation and "Presence"

  • Can work autonomously but is also a team player

  • Self motivated and positive

  • Outgoing and friendly: Enthusiastic, energetic

  • “can do” attitude

  • Ability to quickly establish credibility with all levels of customer base

  • Good time manager: Well organised, able to set and reset priorities

  • Willingness to learn, especially technical information

  • Diplomatic

Experience and Knowledge:

  • Computer literacy including sound knowledge of the MS Office suite of software.

  • A minimum of three - five years of previous sales experience in medical devices preferred.


  • Nursing qualifications, or general science degree or similar, preferred

  • NASPExam

Other Comments or Requirements:

  • Some interstate and overseas travel may be required.

  • Some out of hours work may be required.