Medtronic Sales Rep II, CRHF Reg/Ctry in Kuala Lumpur, Malaysia
Sales Rep II, CRHF Reg/Ctry
Kuala Lumpur, Kuala Lumpur, Malaysia
Jul 15, 2017
To ensure that the Company’s agreed quality standards are maintained with regard to its products, procedures, policies, operations and customer contact.
To achieve sales revenue and market share targets for a specified territory, by promoting defined Medtronic products to key specialists and technical staff
To practice good territory management in terms of organisation, administration and expense planning and control.
Ensure a safe working environment in accordance with the relevant Occupational Heath and Safety (OHS) legislation.
Work within and actively promote Medtronic’s core mission, corporate strategies, policies, procedures and Code of Conduct.
Ensure technical competent in all CRDM therapies and support all cases independently not only in own territory but also overseas
Develop and implement sales and call plans for specified territory as part of national strategy. Provide meaningful reports to the Sales Manager
Implement Quarterly Cycle Plans as delivered by Product Manager/Specialist.
Expand the customer base and sales by establishing regular contact with key specialists, technical staff and administration personnel
Ensure the highest level of product knowledge is attained and maintained
Support sales activities by holding presentations. This may be for senior professionals on related technical issues, or for nursing staff on more general pacing educational basis
In consultation with senior staff/sales manager, ensure customers and prospective customers are technically competent through: in-services, and/or regular product updates through correspondence and mailings
Provide technical back up at implants and follow up clinics, as required
Support clinical study activities in conjunction with the AP Clinical Manager
Ensure customer sales cycle is complete, , i.e. managing PO and payment etc.
Encourage team environment by offering support in other territories as needed.
When requested, act as a mentor and coach to less senior staff.
Deliver sales forecast to Sales Manager to maintain stock levels adequately
Monitor and control local inventory in terms of consignment, shelf life, and turnover.
Gather market intelligence as an audit on hospital usage, competitor products and pricing, also continual updates on general competitive activities to pass on to sales manager.
Complete surveys which provide assessment of customer satisfaction of Key markets and accounts.
Excellent communication and interpersonal skills: Good verbal communicator and presenter
Customer focused: Understands and delivers customer service
Professional presentation and "Presence"
Can work autonomously but is also a team player
Self motivated and positive
Outgoing and friendly: Enthusiastic, energetic
“can do” attitude
Ability to quickly establish credibility with all levels of customer base
Good time manager: Well organised, able to set and reset priorities
Willingness to learn, especially technical information
Experience and Knowledge:
Computer literacy including sound knowledge of the MS Office suite of software.
A minimum of three - five years of previous sales experience in medical devices preferred.
Nursing qualifications, or general science degree or similar, preferred
Other Comments or Requirements:
Some interstate and overseas travel may be required.
Some out of hours work may be required.