Citi Transaction Services Representative in George Town, Malaysia

  • Primary Location: Malaysia,Pulau Pinang,George Town

  • Other Location: Asia Pacific

  • Education: Associate's Degree/College Diploma

  • Job Function: Transaction Processing

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 17029338


Transaction Services Representative 5:

  • Interpreting the BRD/FRD for different enhancements in a Release and writing test scenarios and test cases

  • Performing Functional Testing

  • Manage defects and retesting the defects post code fix

  • Raising incidents in Service Now and defects in ALM

  • Support regression testing and Closure.

  • Manage execution of UAT and identify and engage the stakeholders for the project

  • Manage and follow the project timelines

  • Document UAT process for audit . Follow UAT methodology to manage UAT planning, execution, and exit.

  • Assistance on detail work plan, Track the progress and report status against work plan.

  • Maintain project communications and highlight the issues and risk

  • Administering Project change control with Project sponsors

  • Coordinate with Technology to facilitate UAT testing and rollout

  • Assist to complete the E2E UAT testing when Partner system support is not available

  • Assist on the UAT sign-off


  • Graduation in any discipline is ok

  • Some banking or testing knowledge is preferred but not mandatory