Dell Associate Systems Engineer II in George Town, Malaysia

Associate Systems Engineer II

Job ID R06245

Date posted 10/11/2017

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Product Specialist - Individual Contributor

  • This position defines the overall Dell solution for the customer and makes presentations on all aspects of company products and services.

  • Assists the sales staff in assessing potential application of company products and services to meet customer needs.

  • Prepares detailed product specifications for the purpose of selling high end product and solutions.

  • Conducts customer needs analysis.

  • Provides project scoping.

  • Coordinates internal specialists and inter-department activities.

  • Assists sellers in creating demand for product.

  • Requires a high degree of technical competency to respond to customer needs and to discuss product capabilities and applications with technical users/buyers.

  • Customarily and regularly engaged at client facilities and delivers high impact presentations leveraging strong technical skills

  • At this level, supports moderately complex opportunities Gains access and manages relationships with technical personnel and decision makers

  • Matches product and/or service technology to a customer need highlighting a differentiated advantage

  • Provides insight and advice to customers concerning applicability of specific products and service technologies

  • Understands and articulates characteristics of the customers environment

  • Analyzes and applies industry, competitor and market knowledge Understands the channels role in the sales process

  • Consults with other product specialists, leaders, or cross-functional technical groups to ensure consistent application of solutions Developing position, good understanding of product and services portfolio Regular coaching/mentoring required


  • Typically requires 2+ years of related experience in a relationship selling role with a Bachelors degreeAdditional criteria for Outside Sales

  • Typically requires 2+ years of field sales experience

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