Dell Sr Advisor, IT Development in CYBERJAYA, Malaysia

SFDC L3 Support – SFDC Environment and Informatica Maintenance

  • Level 3 support on SFDC and Informatica integration issues that are reported in the business.

  • Manages but not limited to user profiles, roles, packages, security, objects, resources, reports and workflow rules.

  • Creates and maintains documentation for all activities pertaining to L3 operational activities.

  • Provides expertise and input in helping the team makes right decisions on implementations business requests.

  • Administer and maintain the CRM environments to Dell's standards, policies and procedures.

  • Able to conceptualize and develop solutions for complex process flows within and between different source systems and integration points.

Knowledge and Skills

  • Candidate must possess at least a Bachelor’s Degree, Post Graduate Diploma or Professional Degree in Computer Science/Information Technology or equivalent.

  • Basic software/database development skills (e.g. JAVA, Javascript, XML, HTML ,PL/SQL) will be an added advantage.

  • 5 years’ experience in ETL development with Informatica Power Center in Data Integration or Data Warehouse applications.

  • Strong understanding of ETL concept, design and approaches

  • Experience in Informatica code issues, performance Issues, best practices, advance mapping techniques, advance workflow techniques, workflow scheduler, workflow recovery, error handling, performance tuning, repository reporting, memory allocation and pipeline partitioning

  • Proficiency in writing complex SQL and PL/SQL queries and stored processes would be added advantage.

  • Exposure to data quality standards, checking and procedures

  • Experience with Oracle database is an added advantage

Organization: Information Technology

Title: Sr Advisor, IT Development

Location: AP-MY-Cyberjaya

Requisition ID: 17000LSI