DXC Technology Credit/Collections Analyst -Thai Speaking in Cyberjaya, Malaysia

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology at http://www.dxc.technology/ .

Responsibilities:

  • Analyzes and recommends customer credit limits based upon credit scores.

  • Analyzes output from fraud detection system and makes recommendation for further investigation.

  • Interacts with credit card companies to manage credit charge-backs.

  • Negotiates down payment with customers to allow customer to purchase above their credit limit.

  • Analyzes and researches customer's receivables account delinquency and determines the type of communication method to facilitate payment.

  • Resolves disputes related to customer payment on delinquent accounts and negotiates and ensures payment from customer.

  • Recognizes trends for nonpayment and resolves issues by engaging internal partners.

  • Initiates the dispute resolution process with business partners and follows issue and ensures resolution for customer.

  • Analyzes at-risk customers and recommends account strategies to prevent delinquencies.

  • Manages and collects on an accounts receivable portfolio, ensuring timely payment of company receivables and resolution of customer issues preventing payment.

DXC Technology is EEO F/M/Protected Veteran/ Individual with Disabilities