Dell Product Ops Sr Engineer in BUKIT MERTAJAM, Malaysia
As Lead SME for regional Sustaining and Support , the successful applicant will demonstrate ability to:
· Meet team project productivity and address issues affecting the Engineering Operations.
· Be the Point of Contact for engineering issues within the team related to Tools, Process and skills and takes timely appropriate teams until issue closure.
· Have excellent messaging and Communication skills a requirement.
· Have excellent knowledge of all services supported by the Project Engineering Team
· Assist quality team with any issues/concerns/knowledge sharing to benefit team.
· Have expertise in project setup requirements as per technical requirements.
· Have expertise in scripting both python for MES/FIOF environments.
· Strong troubleshooting skills in both Dell Legacy and ODM environment related queries.
· Attend Process and Tools Global meetings as a representative for engineering on roadmaps for new developments
· Engage with IT/Process/Technology teams to improve / enhance existing tools, processes.
· Liaise with other Dell facilities to ensure Best of Breed practices implemented in APJ.
· Apply documented ISO procedures for all engineering tasks and engage with process engineering to apply updates when required.
· Provide Training and Mentoring to other engineers in the engineering teams.
· Display proactive approach & engage with Quality/Process/Tools teams on escalations and queries, assist in RCA of all issues.
· Display positive approach to working in a changing and challenging environment.
· Knowledge of all Engineering Tools. FMT, PET suite, ASMC, etc.
· Knowledge of Dell Process Tools. Item Usage, WIPS, OFS, etc.
· Backup cover for manager.
· Backup cover for WIP Lead if team under resourced
· Knowledge of Operating Systems Architecture
· Knowledge of Desktop/Notebook/Server HW Architecture
· Knowledge of Python Scripting or UNIX bash shell scripts
· Knowledge of Perl or DOS batch scripts
· Must be able to work on own initiative & have strong communications skills.
· Must be able to work on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations
· Engineering Degree with 4-5 years experience in a technical similar role or Diploma with minimum 6-7 years experience in a technical similar role.
Organization: Global Services
Title: Product Ops Sr Engineer
Location: AP-MY-Penang-Bukit Mertajam
Requisition ID: 17000VRP