Dell Product Ops Engineer 1 in BUKIT MERTAJAM, Malaysia

As a Sr. Project engineer for regional Sustaining and Support , the successful applicant will demonstrate ability to:

  • Meet team project productivity and address issues affecting the Engineering Operations.

  • Be the Point of Contact for engineering issues within the team related to Tools, Process and skills and takes timely appropriate teams until issue closure.

  • Have excellent messaging and Communication skills a requirement.

  • Have excellent knowledge of all services supported by the Project Engineering Team

  • Assist quality team with any issues/concerns/knowledge sharing to benefit team.

  • Have expertise in project setup requirements as per technical requirements.

  • Have expertise in scripting both python for MES/FIOF environments.

  • Strong troubleshooting skills in both Dell Legacy and ODM environment related queries.

  • Engage with IT/Process/Technology teams to improve / enhance existing tools, processes.

  • Liaise with other Dell facilities to ensure Best of Breed practices implemented in APJ.

  • Apply documented ISO procedures for all engineering tasks and engage with process engineering to apply updates when required.

  • Provide Training and Mentoring to other engineers in the engineering teams.

  • Display proactive approach & engage with Quality/Process/Tools teams on escalations and queries, assist in RCA of all issues.

  • Display positive approach to working in a changing and challenging environment.

  • Knowledge of all Engineering Tools. FMT, PET suite, ASMC, etc.

  • Knowledge of Dell Process Tools. Item Usage, WIPS, OFS, etc.

  • Backup cover for WIP Lead if team under resourced.

  • Knowledge of Operating Systems Architecture

  • Knowledge of Desktop/Notebook/Server HW Architecture

  • Knowledge of Python Scripting or UNIX bash shell scripts

  • Knowledge of Perl or DOS batch scripts

  • Must be able to work on own initiative & have strong communications skills.

  • Must be able to work on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations

  • Engineering Degree with 4-5 years experience in a technical similar role or Diploma/Cert with minimum 6-7 years experience in a technical similar role.

Organization: Global Services

Title: Product Ops Engineer 1

Location: AP-MY-Penang-Bukit Mertajam

Requisition ID: 17000VRS