Dell Sr. Analyst, Sales Operations in Bayan Lepas, Malaysia

Sr. Analyst, Sales Operations

Job ID R12204

Date posted 10/11/2017

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Job description details:

  1. To process 3rd party custom SKU requests submitted by sales within SLA

  2. To coordinate with 3rd party distributors and vendors for quotation requested by sales

  3. To work with SKU management team to ensure SKUs are set up per agreed SLA

  4. S&P Ops point of contact for vendor on boarding to support Software and Peripherals business

  5. To provide support to Sales on product and alternate product sourcing

  6. To continuously drive for improvement in 3rd party distributor response and support

  7. APJ point of contact for global tender projects, ensure timely response to RFP and RFQ


  1. Basic degree with strong working knowledge of computer and software applications

  2. Minimum 4 years working experience in Sales, Sales support or Operation supporting role

  3. Demonstrate high level of professionalism in both verbal and email communication

  4. Focus on details, good discernment on discrepancy even if it’s part of routine work

  5. Must be able to deal with high degrees of ambiguity and the ability to adjust to change

  6. Works effectively under time constraint situations

  7. Strong interpersonal and negotiation skills

  8. Able to work independently with minimum supervision

Job ID