Dell Sr Analyst, Sales Operations in Bayan Lepas, Malaysia

Do you love solving problems, working with the latest technology and engaging with internal and external customers? Within our Sales Operations team, we are looking for a Sales Support Senior Analyst to join us in Penang.

Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.

Roles & Responsibility

  • Manages regional Standard Price List (SPL) for distributors

  • Collaborate closely with Sales, Channel Label Enablement, GOR, WW Packaging Engineering, Global Product Group team

  • Maintain product configuration offered to the partners

  • History back up of all past and current offerings

  • Standardized description via central naming convention database

  • Manage industry standard labelling for all partner-facing documentation

  • Manage distributors ID to keep logistics informed of available orders

  • Drive resolution to any SKU or VPN related issues

  • Keep track of FGA systems spin status


  • Minimum of Degree in Business Administration, Information Technology/Business Information System or equivalent.

  • Essential - At least 3-5 year experience in Sales Support/Operations role.

  • Keen to understand and explore metric driven business processes.

  • Familiar with advance application on Microsoft Excel & Microsoft Words.

  • Ability to deal with ambiguity and strong communication skill to manage sales & partner communication.

  • Must have the ability to adapt quickly to a fast paced dynamic environment and/or management direction.

  • Effective communicator with strong interpersonal skills

Job: *Sales Operations

Organization: *Client Solutions

Title: Sr Analyst, Sales Operations

Location: AP-MY-Penang-Bayan Lepas

Requisition ID: 17000CVF