Dell Sr Advisor, Command Center in Bayan Lepas, Malaysia

Sr Advisor, Command Center

Job ID R04006

Date posted 10/05/2017

Why Work at Dell?

Endless challenges and rewards. Opportunities on six continents. A team of colleagues fueled by collaboration. All this, and a company deeply committed to integrity and responsibility.


  • In-depth disciplinary knowledge; leverages business acumen and subject matter expertise.

  • Provides deep subject matter expertise, advice and program delivery.

  • Contributes to the development of new techniques and plans within area of expertise.

  • In-depth understanding of Dell goals, customer requirements and knowledge of competitor practices.

  • Thorough understanding of Dell business priorities, strategy and direction.

  • Thorough understanding and management of customer business needs and expectations.

  • Manages projects and program execution.

  • Works on abstract and complex problems requiring evaluation of intangible variables.

  • Integrates trends, data and information into plans, deliverables and recommendations.

  • Develops innovative and creative output based on interpretation and analysis that improve business performance and contribute to corporate goals and strategic intent.

  • Opportunity/risk analyses

  • Cost/benefit analyses

  • Pricing models

  • Anticipates operational, program, and implementation issues and develops preventative measures.

  • Adapts projects, programs or methods based on customer or business partner feedback.

  • Work is guided by business plans for the discipline.

  • Actively participates in setting area objectives to meet plans.

  • Escalates matters of business risk.

  • Influences others through their professional/technical expertise.

  • Manages critical projects, customer engagements or business processes.

  • Guides completion of major projects or customer engagements.

  • Allocates work and mentors others.

  • Contributes to the area through delivery of end results and contribution to planning for the area.

  • Provides thought leadership, guidance and advice in own field.

  • Works across the organization to effectively obtain and allocate resources to complete programs and projects on time.

  • Adapts communication techniques for audiences at multiple internal and external levels.

  • Presents facts and information to negotiate mutually acceptable solutions.

  • Delegates clearly and comfortably.

  • Cultivates, develops and manages strong, lasting customer relationships at senior management level.

  • May manage vendor relationships.

  • Typically responsible for mid to large sized projects.

  • Impact is on the entire function or process.

  • Defines and monitors project team resources.


  • 10+ years of relevant experience or equivalent combination of education and work experience.

  • Ability to lead mid- to large-sized project teams.

  • Ability to communicate clearly and present at senior leadership levels.

  • Ability to manage risk and project decisions.

  • Proficient in negotiating and conflict management.

  • Undergraduate degree and 6-8 years relevant experience or Graduate degree and 4-6 years relevant experience.

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