Dell Specialist, Sales Operations in Bayan Lepas, Malaysia

Specialist, Sales Operations

Job ID R04657

Date posted 10/09/2017

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Specialist, Sales Operations (Japanese Speaking & Writing)

Dell Penang, Malaysia

People make Dell so wherever in the world they work, everyone is rewarded for their contribution. Ready to develop your career in a truly global company? Within the SalesOperations team in Dell, we are looking for a Specialist, Sales Operations to join our team in Dell Penang (SWTC Bayan Lepas), Malaysia.

Dell provides end-to-end solutions that enable more affordable and accessible technology around the world, empowering people everywhere to do more. You will be part of a collaborative team that believes in honest communication, shares creativity and welcomes different perspectives. There is a winning culture built on a platform of integrity and a spirit of innovation. We will also provide the mentoring, training and opportunities for you to fulfill your ambitions and potential.

Key Responsibilities

The Sales Operations Specialist will be located in Penang, Malaysia and support the ANZ market with responsibilities for processing partner On-Boarding activities as it relates to Partners.

This position is within the APJ Central Operations Team and has key responsibilities to execute on Channel Partner Operation task. This includes collaborating with cross functional teams in managing the portal /partner registration for partners and driving to completeness.

Other responsibilities:

  • Execute periodic Partner Registration, publication and constantly look for process enhancement and reports automation

Work closely with stakeholders, i.e. Sales, Sales Support, Finance, Business Units and Operations to drive process

Proactively analyze business intelligence and internal reports in identifying automation and improvement gap to maximize productivity

Daily and weekly computation and reconciliation of metrics

  • Own, participate and drive to completeness all assigned tasks


Essential Requirements

  • Bachelor degree in Finance/ Accounting; Mathematics/ Statistics or equivalent

Minimum 1 years of working experience in analytical or reporting environment with Japanese speaking and writting

Good organizational agility, communication skills and interpersonal skills to work effectively across functions

Excellent knowledge of Microsoft Excel & Access, experience in data mining

Good business/ financial acumen and analytical skills

Other success attributes include being fast learner, process oriented, mature, result driven


Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics.

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