Dell Inside Product Specialist IV in Bayan Lepas, Malaysia

If you are passionate about technology and eager to further your career in technical sales, Dell is the place to be. Within our Services Sales Organization, we are looking for an Inside Product Specialist to work as part of a virtual team based in Penang.

Dell provides end-to-end solutions that enable more affordable and accessible technology around the world, empowering people everywhere to do more. You will be part of a collaborative team that believes in honest communication, shares creativity and welcomes different perspectives. There is a winning culture built on a platform of integrity and a spirit of innovation. We will also provide the mentoring, training and opportunities for you to fulfill your ambitions and potential.

Principle responsibilities:

  • Drive attainment of quarterly and annual Country Services revenue and margin targets.

  • Leverage key business units to optimize performance, including segment sales, customer care, technical support & marketing.

  • Ensure the business is anchored on solid performance management & development planning

  • Evangelize the tools, processes and infrastructure required to support the growing needs of the business.

  • Drive sales team mindshare on high services value proposition throughout overall services portfolio towards positioning the company as premier solution and services player in the country.

  • Ensure timely follow-up and qualify services up sell opportunity and follow up & engage with customer with account managers for value proposition and close deals where applicable.

  • Support business decision by in country/segment services business analysis and provide quality insights on key opportunity areas.

  • Create and execute in country/segment tactical plan in order hyper-grow business by looking for opportunities in region.

  • Monitor customer & sales feedback on Dell's & competitors' Solution offering & prices. Share same with Brand Marketing & Channel Marketing to determine corrective action as necessary.

  • Plan & execute periodical product trainings & new offering launches internally for Sales.

  • Participate to provide high quality business update in scheduled weekly/monthly/quarterly interlock meetings with all internal stakeholders.

  • Drive assist Services specific & support demand generation campaigns & events


  • Minimum of 6-8 years of Sales experience with a consistent record of over achievement, performance awards and career advancement

  • Highly skilled in building influential relationships and delivering in a cross functional / matrixed environment.

  • Excellent oral and written communications.

  • Must be self-motivated, capable of working in a fast paced environment

  • Good knowledge of sales & marketing principles

  • Good understanding of Services or Solution applications in business

  • Good analytical and decision making ability

  • Degree in Business or Marketing

Job: *Inside Product Specialist

Organization: *Global Services

Title: Inside Product Specialist IV

Location: AP-MY-Penang-Bayan Lepas

Requisition ID: 17000MRU