Dell Advisor, Proj/Prog Mgmt - IT (AOS PM) in Bayan Lepas, Malaysia
Defines, supports and/or drive process improvements
Analyzes, interprets, maintains and reports data from Tealeaf then collaborating with IT to improve performance & innovate for long term fix/improvements.
Communicate with external customers to resolve premier issues observed via Tealeaf data via phone/email/chat.
Manages projects, typically from initiation through delivery given constraints of scope, schedule, budget, and quality through the duration of the project
Compile business requirements and system requirements documentation.
Conducts periodic reviews to ensure project is on track and conducts post-project reviews.
Ensures all project documentation is kept up to date and communicated to the relevant stakeholders on a timely basis.
Conduct regular communication cadence to keep stakeholder informed on project status; stay connected with users.
Utilizes relevant project management tools, systems, and applications.
Participate & support UAT testing where possible for major code launches.
Ability to work in a team environment.
Solid technical aptitude
Solid presentation & communications skills.
Solid understanding of specific analysis.
Experienced with business processes . Education & Experience:
8-10 years of relevant experience or equivalent combination of education and work experience.
Ability to communicate clearly and present at leadership level.
Ability to identify risks and perform risk management.
Ability to manage conflicts.
Undergraduate degree and 4-6 years relevant experience or Graduate degree and 2-4 years relevant experience.
Job: *Project/Program Mgmt - IT
Title: Advisor, Proj/Prog Mgmt - IT (AOS PM)
Location: AP-MY-Penang-Bayan Lepas
Requisition ID: 17000LN6
Other Locations: AP-CN-Fujian-Xiamen