Dell Advisor, Proj/Prog Mgmt - IT (AOS PM) in Bayan Lepas, Malaysia

Key Responsibilities

  • Defines, supports and/or drive process improvements

  • Analyzes, interprets, maintains and reports data from Tealeaf then collaborating with IT to improve performance & innovate for long term fix/improvements.

  • Communicate with external customers to resolve premier issues observed via Tealeaf data via phone/email/chat.

  • Manages projects, typically from initiation through delivery given constraints of scope, schedule, budget, and quality through the duration of the project

  • Compile business requirements and system requirements documentation.

  • Conducts periodic reviews to ensure project is on track and conducts post-project reviews.

  • Ensures all project documentation is kept up to date and communicated to the relevant stakeholders on a timely basis.

  • Conduct regular communication cadence to keep stakeholder informed on project status; stay connected with users.

  • Utilizes relevant project management tools, systems, and applications.

  • Participate & support UAT testing where possible for major code launches.

    Essential Requirements

    Core Skills:

  • Ability to work in a team environment.

  • Solid technical aptitude

  • Solid presentation & communications skills.

  • Solid understanding of specific analysis.

  • Experienced with business processes . Education & Experience:

  • 8-10 years of relevant experience or equivalent combination of education and work experience.

  • Ability to communicate clearly and present at leadership level.

  • Limited supervision.

  • Ability to identify risks and perform risk management.

  • Ability to manage conflicts.

  • Undergraduate degree and 4-6 years relevant experience or Graduate degree and 2-4 years relevant experience.

Job: *Project/Program Mgmt - IT

Organization: *IT

Title: Advisor, Proj/Prog Mgmt - IT (AOS PM)

Location: AP-MY-Penang-Bayan Lepas

Requisition ID: 17000LN6

Other Locations: AP-CN-Fujian-Xiamen